Urgent Help

First Response is available to anyone in Plymouth at the time of experiencing a mental health crisis. You do not need to be an existing service user of Livewell. The helpline is available 24/7.

Call 111

Shout 85258 is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.

Text Shout to 85258

Plymouth - Tel. 0300 323 0101. Available 5pm-9am on weekdays; 24 hours over weekends and bank holidays.

Samaritans is open 24 hours a day, 7 days a week, 365 days a year. The phone number is free to call.

Call 116 123
Email jo@samaritans.org

Head Space offers an out-of-hours service for people who consider that they are approaching a mental health crisis. The service aims to provide a safe, calm and structured environment in which to access peer support. It is open 7 days a week, 6pm—midnight.

Call 07890 257 614

SANE is a specialist mental health and emotional support helpline. Currently operating on a messaging and callback system due to COVID-19.

Request a callback on 07984 967 708
Email support@sane.org.uk

The Childline support service is open to children and young people up until their 19th birthday. Calls are free and won’t show up on the phone bill. Currently open weekdays 7:30am—midnight, weekends 9am—midnight.

Call 0800 1111 or go online

Papyrus operates a support line for teenagers and young adults under 35 feeling suicidal. Open weekdays 9am–10pm, weekends and bank holidays 2pm—10pm.

Call 0800 068 4141, text 07786 209 697 or

email pat@papyrus-uk.org

YoungMinds runs a 24/7 text helpline for young people, plus a helpline for adults who may be worried about a young person, available weekdays 9:30am—4pm.

Text YM to 85258 (text helpline); call 0808

802 5544 (parents helpline)

Mindline Trans+ is an emotional and mental health support helpline for anyone who identifies as LGBT+, as well as their friends and family. The helpline is open Mondays and Fridays 8pm—midnight.

Call 0300 330 5468

Switchboard offers support to the LGBT+ community. Get help with whatever you want to talk about – nothing is off limits. All volunteers are LGBT+. The helpline is open daily 10am—10pm.

Call 0300 330 0630 or use webchat

The LGBT Foundation operates a long-running helpline which aims to offer support and advice on a range of topics. The helpline is currently operating weekdays 9am—9pm, weekends 10am—6pm.

Call 0345 3 30 30 30

If you are homeless and it is outside of normal working hours please contact Plymouth City Council on 01752 668000.