Who we are…
Supporting young people to live successful, healthy and fulfilling lives.
We are a charity which provides free confidential information & support to young people. On average we support over 5500 different young people each year through our different projects.
Our services, available 5 days a week and supported by a dedicated team of volunteers, offer young people emotional support and information around housing, sexual health and mental health and the options available to them. We can also offer information about, and make referrals to, specialist services, both within The Zone and elsewhere.
We estimate that we have supported over 130,000 young people since 1990.
Our sexual health service provides support with relationships, sexual health and sexuality. Talk with our trained workers in confidence, as well as get free condoms, STI screening and pregnancy testing. Nurses are also available to prescribe contraception, including the pill and the implant.
Our housing support team, ZAP (Zone Accommodation Project), provides support to young people who are homeless or are at risk of becoming homeless by offering early intervention and floating support.
Our Victim Care project provides practical support and counselling to young people who have been the victim of crime.
We also work with schools to support the emotional health and wellbeing across school communities and deliver sessions around RSE.
Our Values
The values that we use in our work with young people are:
Respect
We will welcome you and treat you with the same level of respect as everyone else.
Support
We provide a place where we can offer you information, support and a range of services which are relevant and respond to your needs.
Listening & Choice
We will listen to your needs and, in line with our policy, support you in making informed choices, empowering you to take control of your life.
Rights & Needs
We recognise, promote and campaign for your rights and respect your needs.
Values & Beliefs
We will not try to influence you by imposing our own beliefs.
Openness
We will work with you in an open and honest way
Contact
You can choose to contact or break contact with us.
Boundaries
We will continue to support you as long as your behaviour does not affect the rights of others.
Involvement
We offer you the opportunity to be involved with the decision-making and running of our service.